Business Intelligence Analyst

Urgently is the world’s leading mobility assistance company, and they are seeking a Business Intelligence Analyst to provide operational and strategic analyses to improve their roadside assistance platform. The role involves developing reports, building pricing models, and leveraging analytics to generate insights for business improvement.

Responsibilities:

• Develop reports and dashboards in Excel, Tableau, Sigma Computing and other data visualization and analytic tools
• Become well versed on the data tables / data in our production environment (raw data) and reporting database. Be able to independently pull data (e.g., leveraging SQL, Python) and advise Senior Business Leaders on ideal approaches to reporting and analyses
• Build pricing models around key assumptions and dynamic inputs, clearly structuring all cost and revenue items to meet the demands and templates of large-scale Requests for Proposal (RFPs)
• Build operational metrics to gauge team effectiveness & financial metrics to show P&L by business groups
• Design and build sustainable metrics with performance in mind by creating new database views and tables to support downstream analytics
• Leverage the analytic products that you build to generate insights and recommend strategies and tactics on how to improve the business
• Develop strong, collaborative relationships with key business leaders from around Urgently, so that they are able to reach out to you for reporting and analytic support and guidance

Requirements:

• Bachelor's degree in a related quantitative field (STEM, economics, social sciences, humanities, finance, analytics or related field)
• 2+ years of experience in big data and analytics
• Advanced knowledge of SQL
• Advanced knowledge of Python
• Advanced knowledge of Microsoft Office Suite (particularly Excel)
• Substantial exposure to one or more data visualization tools (e.g., Tableau, Sigma Computing)
• Experience in optimizing queries for performance
• Experience in cloud technologies such as AWS
• Ability to independently pull data and advise Senior Business Leaders on ideal approaches to reporting and analyses
• Experience in building program pricing models to meet the demands of RFPs
• Understanding of hypothesis-driven research and the fundamentals of business and finance
• Ability to present work and key findings to senior business leaders
• Ability to communicate complex insights simply
• Experience in measuring A/B experiments and evaluating its effectiveness with data analysis
• Experience in guiding business stakeholders to understand the financial/improvement impact of their projects or experiments
• Master's degree in a relevant field
• Prior experience with forecasting, data modeling, and ETL processes
• Familiarity with machine learning and AI in the context of BI