WEX is a global fintech leader that provides innovative solutions. The Mobile Product Manager will own the strategy and execution for mobile applications supporting field operations, collaborating with cross-functional teams to enhance user experience and operational efficiency.
Responsibilities:
- Define and drive the mobile product vision and roadmap aligned with FSM strategic objectives
- Own the end-to-end mobile product lifecycle from discovery and requirements gathering to launch and optimization
- Partner with engineering and UX teams to prioritize backlog and deliver high-quality mobile solutions
- Conduct user research and engage directly with field technicians and operational stakeholders to gather insights
- Translate business needs and field feedback into clear product requirements and user stories
- Use data, KPIs, and user feedback to measure product performance and drive continuous improvement
- Lead sprint planning and participate in agile ceremonies to ensure timely execution
- Collaborate cross-functionally with operations, customer success, and leadership teams
- Identify opportunities to streamline workflows and improve technician productivity
- Ensure mobile scalability, usability, and performance across iOS and Android platforms
Requirements:
- 5+ years of product management experience, preferably within SaaS or enterprise B2B environments
- Demonstrated experience managing mobile applications (iOS and/or Android)
- Experience supporting field services, workforce management, logistics, or operational platforms
- Strong understanding of agile methodologies and experience working closely with engineering teams
- Proven ability to translate user needs into actionable product requirements
- Strong analytical skills with experience using data to inform product decisions
- Excellent communication and stakeholder management skills
- Experience working with frontline technician tools or mobile workforce applications
- Background in Field Service Management platforms
- Experience optimizing mobile UX for operational users
- Experience working with hybrid mobile/web applications such as Ionic
- Familiarity with scheduling, dispatching, or workflow automation systems