ServiceNow Business Analyst

CDW is seeking a ServiceNow Business Analyst for a contract opportunity within their ServiceNow Team. The role involves gathering and documenting business requirements, providing support for the ServiceNow platform, and collaborating with both business and technical teams.

Responsibilities:

• Gather and document business requirements for ServiceNow projects
• Provide support for the ServiceNow platform, including incident and problem management
• Collaborate with business and technical teams
• Maintain documentation of ServiceNow processes

Requirements:

• Experience as a Business Analyst focused on ServiceNow
• Strong analytical and communication skills
• Proficiency with ServiceNow and business analysis tools
• Bachelor's degree in a related field
• Experience in ServiceNow support and Agile methodologies