Technical Product Manager

Applied Systems is transforming the insurance industry by building innovative software and services. They are seeking a Technical Product Manager to lead the development and execution of product strategies for API features, conduct market research, and collaborate with cross-functional teams to enhance customer experiences.

Responsibilities:

• Lead the development and execution of product strategies for API features and supporting capabilities
• Define the vision and roadmap for key API features
• Identify and define problem statements, leading to research that deepens understanding or validates decisions
• Conduct market research and competitive benchmarking to pinpoint customer needs, product gaps, and market opportunities
• Prioritize and manage the roadmap and release plan for API features and supporting capabilities
• Define product requirements and specifications for API features and supporting capabilities
• Translate findings into recommendations, API features, and supporting capability enhancements
• Create business cases for API features, supporting capabilities, and new API products
• Present business cases to Product leadership to gather feedback and buy-in
• Ensure feature delivery creates a connected customer journey and a phased approach to value realization
• Lead cross-functional teams through development cycles
• Track progress towards milestones, identify roadblocks, and recommend solutions
• Execute user research and testing to comprehend needs and pain points
• Utilize various techniques to explore user needs, gaining deeper insight into the customer
• Communicate user needs cross-functionally to align with API product prioritization
• Synthesize market and user data from multiple sources
• Create compelling stories and present to Product leadership to validate hypotheses or decisions
• Communicate feature-area and product values to go-to-market teams
• Define the product positioning and market differentiation for API features and supporting capabilities
• Partner cross-functionally to develop for API features, supporting capabilities, and new API products
• Collaborate with Software Development, User Experience, Customer Experience, Go-To-Market, Customers, and Product Leadership
• Act as a mentor or coach to junior product team members, sharing expertise and promoting continuous learning
• Ensure API documentation is clear, comprehensive, and user-friendly
• Stay updated and report on industry trends and competitor API strategies to maintain a competitive edge

Requirements:

• 5+ years of experience in product management
• Strong technical background or familiarity with RESTful APIs, JSON, and developer tools
• Experience with API analytics tools and platforms
• Proven in-depth understanding of product management methodologies
• Applied knowledge of customer needs, preferences, and behaviors within their product domain, with an emerging understanding of the market landscape
• Demonstrated ability to work with minimal supervision, taking initiative in removing blockers, solving problems, and driving results across teams
• A background working for enterprise SaaS organizations