Applied Systems is transforming the insurance industry by building innovative software and services. They are seeking a Technical Product Manager to lead the development and execution of product strategies for API features, conduct market research, and collaborate with cross-functional teams to enhance customer experiences.
Responsibilities:
- Lead the development and execution of product strategies for API features and supporting capabilities
- Define the vision and roadmap for key API features
- Identify and define problem statements, leading to research that deepens understanding or validates decisions
- Conduct market research and competitive benchmarking to pinpoint customer needs, product gaps, and market opportunities
- Prioritize and manage the roadmap and release plan for API features and supporting capabilities
- Define product requirements and specifications for API features and supporting capabilities
- Translate findings into recommendations, API features, and supporting capability enhancements
- Create business cases for API features, supporting capabilities, and new API products
- Present business cases to Product leadership to gather feedback and buy-in
- Ensure feature delivery creates a connected customer journey and a phased approach to value realization
- Lead cross-functional teams through development cycles
- Track progress towards milestones, identify roadblocks, and recommend solutions
- Execute user research and testing to comprehend needs and pain points
- Utilize various techniques to explore user needs, gaining deeper insight into the customer
- Communicate user needs cross-functionally to align with API product prioritization
- Synthesize market and user data from multiple sources
- Create compelling stories and present to Product leadership to validate hypotheses or decisions
- Communicate feature-area and product values to go-to-market teams
- Define the product positioning and market differentiation for API features and supporting capabilities
- Partner cross-functionally to develop for API features, supporting capabilities, and new API products
- Collaborate with Software Development, User Experience, Customer Experience, Go-To-Market, Customers, and Product Leadership
- Act as a mentor or coach to junior product team members, sharing expertise and promoting continuous learning
- Ensure API documentation is clear, comprehensive, and user-friendly
- Stay updated and report on industry trends and competitor API strategies to maintain a competitive edge
Requirements:
- 5+ years of experience in product management
- Strong technical background or familiarity with RESTful APIs, JSON, and developer tools
- Experience with API analytics tools and platforms
- Proven in-depth understanding of product management methodologies
- Applied knowledge of customer needs, preferences, and behaviors within their product domain, with an emerging understanding of the market landscape
- Demonstrated ability to work with minimal supervision, taking initiative in removing blockers, solving problems, and driving results across teams
- A background working for enterprise SaaS organizations