ServiceNow is a global market leader in innovative AI-enhanced technology, empowering organizations to work smarter. The Staff Network Engineer is a senior technical leader responsible for designing and operating reliable and secure network solutions that support the global corporate network infrastructure.
Responsibilities:
- Design, build, and operate a global enterprise network spanning campus, branch, data center, and multi-cloud environments
- Lead corporate wireless strategy using Juniper Mist to deliver seamless, high-performance user experiences
- Design scalable Juniper switching, routing, and SD-WAN architectures built for resilience and growth
- Architect and manage cloud networking across AWS, Azure, and Google Cloud including hybrid connectivity models
- Design and implement network security solutions leveraging Palo Alto, Zscaler, micro-segmentation, and NAC
- Deploy and support application delivery infrastructure including load balancers, WAF, and CDN technologies
- Configure and support DDI services - DNS, DHCP, and IP address management
- Build automation workflows and API integrations across network and cloud platforms
- Lead the observability strategy, enabling the transition to proactive, AI-driven network operations
- Collaborate with cross-functional teams to achieve business and technical objectives and drive continuous improvement
- Define and maintain network standards, design documentation, and operational runbooks
- Mentor engineers and elevate technical excellence across the organization
Requirements:
- 8+ years of experience designing and operating large-scale enterprise network environments
- Strong hands-on expertise with Juniper Mist wireless, routing, switching, and SD-WAN platforms
- Expert-level knowledge of routing and switching protocols and high-availability network architectures
- Experience working in multi-vendor environments including Juniper, Cisco, and Arista
- Strong experience with network security technologies including Palo Alto and Zscaler
- Experience with load balancing platforms such as Avi, F5, and Citrix, and edge security including WAF and CDN
- Experience with cloud networking across AWS, Azure, and Google Cloud Platform and hybrid connectivity models
- Proficiency in network automation and scripting using Python, Ansible, and Terraform
- Bachelor's degree in Computer Science, Information Technology, or equivalent experience
- Advanced industry certifications in two or more of: Juniper, Palo Alto, Zscaler, or AWS/Azure/GCP networking
- Experience with GitOps, CI/CD pipelines, and network-as-code operating models
- Experience with the ServiceNow platform for workflow automation and integrations