Product Manager, RCM (Remote)

Availity is a pioneering healthcare technology company delivering solutions for healthcare professionals. The Product Manager will lead the discovery, define strategy, and drive roadmaps for scalable product platforms, focusing on enhancing user experience and driving measurable outcomes.

Responsibilities:

• Owning product outcomes, from problem definition through delivery and iteration, for mission‑critical, technically complex products
• Setting clear product direction by synthesizing customer needs, market dynamics, data, and business context
• Leading cross‑functional teams through influence, aligning engineering, design, and business stakeholders without formal authority
• Driving execution in ambiguity, maintaining momentum, making sound tradeoffs, and moving work forward decisively
• Rapidly ramping into new domains and products, developing strong working knowledge of Availity’s platforms, data, and healthcare ecosystem
• Communicating clearly and credibly with senior leaders, articulating product decisions, risks, and priorities
• Raising the product bar, modeling ownership, learning agility, and high standards for thinking and delivery
• Contributing to the evolution of Availity’s product organization, helping shape how great product work gets done

Requirements:

• Bachelor's degree required; Master's degree preferred (MBA, MS, or equivalent)
• 5+ years of overall professional experience, including 2–3+ years in product management delivering technology‑driven products or platforms. Experience within the healthcare special is ideal but not required
• Proven experience in technology, financial services, healthcare technology, private equity or top‑tier consulting, working on enterprise‑grade, high‑stakes products
• Demonstrated ownership of platform‑as‑a‑service (PaaS) capabilities, such as APIs, shared services, developer platforms, data platforms, or workflow orchestration
• Strong product judgment and craft—able to frame ambiguous problems, make principled trade‑offs, and drive decisions grounded in customer, business, and technical reality
• Track record of delivering strong platform capabilities that enable multiple downstream products, teams, or use cases
• Ability to operate as a true individual contributor: setting direction, driving alignment, and delivering outcomes without relying on formal authority
• Deep partnership experience with engineering, design, and data, with enough technical fluency to influence architecture, sequencing, and scalability decisions
• Experience measuring success through adoption, leverage, and long‑term impact, not just feature delivery
• Comfort operating in highly ambiguous environments where the “right answer” must be discovered, not assigned
• Exceptional written and verbal communication skills, with the ability to simplify complex ideas and influence senior stakeholders
• Outstanding learning agility—ability to go from zero to deep understanding quickly
• Demonstrated history of high achievement and consistent career progression
• Experience in a consulting-type role
• Demonstrated expertise in healthcare provider workflows, including Electronic Remittance Advice (ERA), denial management, appeals processing, and electronic attachments
• Comprehensive knowledge of Healthcare Revenue Cycle Management, including end-to-end claims lifecycle processes