Product Manager

Tilt is looking for a Product Manager to join their Leave Lifecycle Experience team and help scale their business by improving the end-to-end leave experience for employees, managers, and HR administrators. The role involves owning the product vision, collaborating with various teams, and ensuring solutions are intuitive and compliant.

Responsibilities:

• Own the vision, roadmap, and execution for key areas of the Leave Lifecycle Experience, ensuring solutions are intuitive, compliant, and scalable
• Identify and prioritize product opportunities based on:
• Customer needs and real-world leave workflows
• Business goals and measurable impact
• Long-term product strategy, platform scalability, and regulatory considerations
• Translate customer problems and business requirements into clear product direction and requirements
• Partner closely with Engineering, Design, Customer Success, Sales, and Operations to deliver high-quality end-to-end product experiences
• Engage directly with customers and internal teams to understand workflows, uncover pain points, and validate solutions in production
• Define success metrics and use data, experimentation, and qualitative feedback to continuously improve product outcomes
• Evaluate and introduce new capabilities (e.g., automation, AI-assisted workflows, and decision support) that reduce friction, increase efficiency, and improve user trust
• Support go-to-market readiness by ensuring features are well-positioned, understood, and adopted

Requirements:

• 5+ years of experience as a Product Manager
• Experience in the leave of absence industry
• Experience building and shipping B2B or SaaS products
• Skilled at balancing customer needs, business priorities, and technical constraints
• Collaborate effectively with engineers and designers, even if not deeply technical
• High levels of empathy and can connect deeply with Tilt's mission
• Comfortable working in ambiguous environments
• Ability to learn software quickly
• Fearlessly flexible and curious; thrive in an environment with uncertainty
• Experience working with a startup and/or with a B2B SaaS business
• Proven ability to integrate all aspects of life to produce excellent work
• Ability to get things done at a pace consistent with business needs
• Consistently show up prepared, dependable and follow through on commitments
• Highly organized and can manage multiple priorities and deadlines
• Focused on scale and building, understanding pace is as important as quality
• Dig in and ask questions when answers are not clear
• Assume positive intent and find truth in interactions
• Intentional in discovering self-development paths and engaging in professional growth
• Lead with empathy and compassion, meeting customers where they are
• Take time to deeply understand customers' needs, goals, and challenges
• Communicate openly and honestly, even in difficult conversations
• Embrace change and navigate ambiguity with confidence and curiosity
• Take initiative and make progress even when direction isn't fully defined