Business Analyst : 26-00503

Akraya, Inc. is an award-winning IT staffing firm recognized for its commitment to excellence. We are seeking a dedicated Sales Support Specialist to provide essential back-office support, manage sales support activities, and ensure timely completion of tasks while focusing on revenue acquisition and customer relationship building.

Responsibilities:

• Manage IT ticketing and follow-up processes
• Assist in generating and managing quotes
• Conduct one-on-one enablement sessions as needed
• Independently handle and prioritize multiple tasks simultaneously in a fast-paced environment
• Work extended hours as necessary to support month-end or quarter-end activities

Requirements:

• Proficiency in Salesforce and CRM systems
• Excellent written and verbal communication skills
• Ability to independently manage and prioritize tasks
• Experience in a sales support or sales operations environment is preferred