Product Manager - Dashboard

Vercel is a company that provides tools and cloud infrastructure for developers to build and secure web applications. They are seeking a Product Manager to own the Vercel Dashboard, which is essential for user interaction and engagement with the platform. The role involves defining product vision, collaborating with cross-functional teams, and ensuring a high-quality user experience.

Responsibilities:

• Own the product vision, strategy, and roadmap for the Vercel Dashboard, the primary surface through which all Vercel customers interact with the platform
• Define the information architecture and design patterns that product area teams build within
• Shift the Dashboard from a passive "pull" experience to a proactive "push" experience: surfacing insights, notifications, and recommended actions
• Define how agents operate within the Dashboard: from surfacing errors and suggesting fixes to updating code and config on behalf of users
• Run experiments, measure onboarding funnel performance, feature adoption rates, and engagement across user segments
• Partner with product area teams (Billing, CI/CD, Observability, etc.) to ensure their experiences are consistent and high-quality within the Dashboard shell
• Collaborate with Engineering to hold an uncompromising performance bar. The Dashboard must be the fastest, most delightful surface at Vercel
• Turn feedback into action: translate customer conversations, support tickets, and usage data into clear requirements and shipped improvements

Requirements:

• You've built and shipped developer-facing products. You understand how developers think, what frustrates them, and what earns their trust
• You have experience with control planes, dashboards, or console products at infrastructure, cloud, or developer tools companies
• You have strong opinions on information architecture and how to organize complex products so they feel simple
• You think about the product from both a human and agent perspective. You're actively using AI tools in your own workflow and have a point of view on how agents should interact with product surfaces
• Proven ability to get things done with speed and focus. You thrive in fast-moving environments without heavy process
• Strong analytical and structured thinking. You can navigate tradeoffs and design scalable systems with clarity
• Collaboration-first mindset. You work exceptionally well with Engineers, Designers, and Execs
• Experience building B2B SaaS or cloud products, ideally at a fast-growing or AI-native company
• You've worked on platform or horizontal product teams where you set patterns that other teams adopt
• You have an engineering background or have built software yourself
• You've worked on onboarding, activation, or growth loops in a product-led growth context
• Experience with personalization frameworks or systems that adapt to user segments and lifecycle stages