Product Manager- Lisle, IL/Watertown, WI

GLORY is a global leader in customer experience automation, and they are seeking a Product Manager to align their North American team for successful product launches in the retail sector. This role involves defining product strategy, managing product roadmaps, and ensuring go-to-market execution for hardware and software solutions.

Responsibilities:

• Research market needs and identify product opportunities
• Define product strategy aligned with company goals
• Serve as a subject‑matter expert for all product categories and North America requirements
• Provide analysis, quality inputs, and business process requirements
• Communicate risks, issues, and market insights to global stakeholders
• Assess competitive offerings to guide differentiation and sales strategy
• Develop product positioning, value propositions, and business cases
• Manage product roadmaps, enhancements, defects, and launch plans
• Lead cross‑functional teams through product development and launch
• Communicate the economic justification for product changes and new releases
• Establish pricing, packaging, and product positioning
• Lead sales enablement and develop supporting tools and materials
• Partner with marketing on collateral and customer‑facing content
• Assist sales with opportunity qualification, RFPs, and customer requirements
• Deliver product demos and represent the company at industry events
• Oversee full product lifecycle from concept through end‑of‑life
• Drive go‑to‑market execution and continuous improvement
• Monitor product performance and conduct win/loss and SWOT analyses
• Improve product-related processes and lead strategic initiatives
• Manage project plans, timelines, teams, resources, and budgets
• Collaborate with stakeholders across all organizational levels

Requirements:

• Bachelor's degree or equivalent work experience
• 5+ years of progressive experience in Product Management, Technical Solution Support, Software Product Development, Product Ownership, and/or Program Management
• Excellent collaborative and problem-solving skills, ability to create and implement innovative solutions to problems
• Experience with IoT products and SaaS solutions
• Understanding of Agile development principles
• Must possess outstanding verbal and written communication skills and proficiency in time management to handle deadline pressures and multiple assignment and clients simultaneously
• Self-disciplined, self-starter, high motivated, strong ability to develop effective teams and be a significant contributing member through hands-on execution
• Ability to develop and communicate conceptual ideas including design rationale and business cases to all levels of the organization, from Board / C-Level to new first-job employees
• Ability to assess a situation with multiple viewpoints, identify priorities, create a plan, and execute on the plan which delivers on company objectives
• Must be process-focused. Must be able to take accountability for projects and issues and drive to completion or resolution (through direct ownership or cross-functional collaboration as appropriate)
• Knowledge of Pragmatic Institute principles
• Experience working with global teams and/or 3rd party solution or delivery partners
• Experience in Financial and Retail industries
• Demonstrated history in successfully bringing products to market