Customer Support Virtual Benefits Manager

AO Globe Life is hiring mission-driven qualified candidates to serve veterans and their families through structured virtual consultations. This fully remote position focuses on conducting virtual meetings to assess benefit needs and presenting insurance options to clients.

Responsibilities:

• Conduct virtual meetings with veterans and their families to assess their benefit needs
• Present supplemental life, accident, and health insurance options clearly and confidently
• Maintain organized and compliant digital records
• Assist clients with policy updates, claims, and post-enrollment support
• Participate in team development, mentorship, and leadership workshops

Requirements:

• Authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or PC with webcam
• Background in client service, consulting, or benefits advising (not required, but helpful)
• Strong communicators who build trust virtually
• Organized, detail-oriented, and self-motivated
• Tech-savvy (Zoom, CRM, digital tools)
• Passionate about the veteran community