Senior OpenText ECM/AppWorks Engineer

NikSoft Systems Corp. is seeking a highly skilled OpenText ECM/AppWorks Engineer to support enterprise content management and business process management solutions within a secure federal IT environment. The role involves managing, administering, deploying, and supporting OpenText ECM/AppWorks platforms in AWS GovCloud IaaS environments, ensuring compliance and operational efficiency.

Responsibilities:

• Planning, installing, configuring, securing, upgrading, and patching OpenText ECM/AppWorks in AWS GovCloud IaaS environments
• Designing and delivering solutions that integrate OpenText with multiple applications and information systems via RESTful APIs, SOAP, and bulk connectors
• Ensuring high availability and disaster recovery through AWS replication technologies
• Maintaining security controls consistent with DoD and federal cybersecurity standards
• Collaborate with architects and analysts to translate business requirements into secure, scalable OpenText ECM solutions
• Plan, install, upgrade, and patch OpenText ECM/AppWorks components in AWS GovCloud environments
• Monitor and optimize the performance of OpenText ECM/AppWorks and integrated systems
• Configure ECM platforms to ensure compliance with DoD and Agency record management policies
• Implement and maintain robust security models to protect sensitive data
• Provide support to system owners and users, addressing requests and troubleshooting issues

Requirements:

• 5+ years of hands-on experience administering, installing, upgrading, and patching OpenText ECM/AppWorks platforms (Content Server, AppWorks, OTDS, Brava)
• Experience managing OpenText ECM in AWS GovCloud IaaS (or other cloud-hosted) environments, including provisioning, monitoring, and scaling workloads
• Experience implementing integrations with other applications using SOAP, REST, and bulk APIs
• Understanding of the OpenText Database Schema and able to write Web Reports, Live Reports based on business needs
• Strong knowledge of DoD and federal record management policies, security, and compliance requirements
• Knowledge of log analysis and root cause analysis techniques using monitoring tools (AWS CloudWatch, Datadog, Splunk)
• Proficiency in performance tuning and troubleshooting OpenText ECM/AppWorks platforms
• MUST BE A US CITIZEN AND BE ABLE TO COMPLETE THE GOVERNMENT'S BACKGROUND INVESTIGATION
• Security+ Certification (desired)
• OpenText ECM/AppWorks Certification (desired)
• Experience working with Agile methodologies (Scrum, Lean Startup, XP)