WFH Customer Success Benefits Manager

AO Globe Life is hiring mission-driven qualified candidates to serve veterans and their families through structured virtual consultations. This is a fully remote position designed for individuals who want to build meaningful careers while making a real impact—without the pressure of cold calling or traditional sales tactics.

Responsibilities:

• Conduct virtual meetings with veterans and their families to assess their benefit needs
• Present supplemental life, accident, and health insurance options clearly and confidently
• Maintain organized and compliant digital records
• Assist clients with policy updates, claims, and post-enrollment support
• Participate in team development, mentorship, and leadership workshops

Requirements:

• Authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or PC with webcam
• Background in client service, consulting, or benefits advising (not required, but helpful)
• Strong communicators who build trust virtually
• Organized, detail-oriented, and self-motivated
• Tech-savvy (Zoom, CRM, digital tools)
• Passionate about the veteran community