Business Process Engineer

Y&L Consulting is seeking a Business Process Engineer with pharmacy domain knowledge and technical expertise. This role will lead process transformation initiatives across pharmacy operations, collaborating with IT and compliance teams to implement scalable, data-driven solutions.

Responsibilities:

• Analyze, design, and optimize end-to-end pharmacy workflows across operational, clinical, and enterprise-level functions
• Lead process improvement initiatives using Six Sigma, Lean, and other continuous improvement methodologies
• Collaborate with IT and analytics teams to implement automation, RPA, AI-driven process enhancements, and data-driven insights
• Identify process inefficiencies, bottlenecks, and compliance gaps, and propose innovative, measurable solutions using tools such as SQL, Excel, or similar for reporting and analysis
• Develop dashboards, KPIs, and scorecards to monitor process performance and improvement outcomes
• Conduct workshops, training, and knowledge transfer sessions to ensure process adoption
• Support change management initiatives and embed a culture of operational excellence

Requirements:

• Bachelor's degree in Engineering, Business, Operations Management, or a related field
• Six Sigma Black Belt certification (required)
• Minimum 8 years of experience in process improvement, business process engineering, or operational excellence, preferably in pharmacy or healthcare operations
• Strong analytical skills with experience in data visualization, SQL, Excel, etc
• Ability to work effectively in a cross-functional, matrixed environment
• Strong understanding of pharmacy workflows, compliance requirements, and pharmacy management systems (preferred)
• Technical aptitude with exposure to process mapping, workflow automation, and data analytics tools (e.g., Visio, RPA)