Product Manager, RCM (Remote)

Availity is a healthcare technology company delivering revenue cycle solutions for healthcare professionals. The Product Manager will lead product outcomes, define strategy, and drive roadmaps for a scalable product platform, focusing on customer needs and market dynamics.

Responsibilities:

• Owning product outcomes, from problem definition through delivery and iteration, for mission‑critical, technically complex products
• Setting clear product direction by synthesizing customer needs, market dynamics, data, and business context
• Leading cross‑functional teams through influence, aligning engineering, design, and business stakeholders without formal authority
• Driving execution in ambiguity, maintaining momentum, making sound tradeoffs, and moving work forward decisively
• Rapidly ramping into new domains and products, developing strong working knowledge of Availity’s platforms, data, and healthcare ecosystem
• Communicating clearly and credibly with senior leaders, articulating product decisions, risks, and priorities
• Raising the product bar, modeling ownership, learning agility, and high standards for thinking and delivery
• Contributing to the evolution of Availity’s product organization, helping shape how great product work gets done

Requirements:

• Bachelor's degree required; Master's degree preferred (MBA, MS, or equivalent)
• 5+ years of overall professional experience, including 2–3+ years in product management delivering technology‑driven products or platforms. Experience within the healthcare special is ideal but not required
• Proven experience in technology, financial services, healthcare technology, private equity or top‑tier consulting, working on enterprise‑grade, high‑stakes products
• Demonstrated ownership of platform‑as‑a‑service (PaaS) capabilities, such as APIs, shared services, developer platforms, data platforms, or workflow orchestration
• Strong product judgment and craft—able to frame ambiguous problems, make principled trade‑offs, and drive decisions grounded in customer, business, and technical reality
• Track record of delivering strong platform capabilities that enable multiple downstream products, teams, or use cases
• Ability to operate as a true individual contributor: setting direction, driving alignment, and delivering outcomes without relying on formal authority
• Deep partnership experience with engineering, design, and data, with enough technical fluency to influence architecture, sequencing, and scalability decisions
• Experience measuring success through adoption, leverage, and long‑term impact, not just feature delivery
• Comfort operating in highly ambiguous environments where the 'right answer' must be discovered, not assigned
• Exceptional written and verbal communication skills, with the ability to simplify complex ideas and influence senior stakeholders
• Outstanding learning agility—ability to go from zero to deep understanding quickly
• Demonstrated history of high achievement and consistent career progression
• Experience in a consulting-type role
• Demonstrated expertise in healthcare provider workflows, including Electronic Remittance Advice (ERA), denial management, appeals processing, and electronic attachments
• Comprehensive knowledge of Healthcare Revenue Cycle Management, including end-to-end claims lifecycle processes