Zodiac Solutions, IncRemote
UC engineer-NICE CXone
United States of America
Full-time
2 weeks ago
H1B Sponsor Likely
Key skills
Nice CXone User HubStudio ScriptingPCI PALSatmetrix Feedback ManagementCXone reporting
About this role
Zodiac Solutions, Inc is seeking a UC engineer specializing in NICE CXone. The role involves working with Cisco Voice Architecture and requires experience with Nice CXone User Hub and Studio Scripting.
Responsibilities:
- Experience on Nice CXone User Hub
- Experience on Studio Scripting, able to read and modify
- Experience with PCI PAL (is a plus)
- Experience on Satmetrix Feedback Management system
- Experience on CXone reporting with preference to be able to build custom reports
Requirements:
- Experience on Nice CXone User Hub
- Experience on Studio Scripting, able to read and modify
- Experience with PCI PAL (is a plus)
- Experience on Satmetrix Feedback Management system
- Experience on CXone reporting with preference to be able to build custom reports