Business Analyst

BCD Meetings & Events is a leading meetings and events agency that focuses on creating connections for their clients. They are seeking a Business Analyst who will work directly with clients to analyze complex data and provide actionable insights to enhance program efficiency and reduce costs.

Responsibilities:

• Analyze, interpret and tell a story from client financial, operational and performance data to provide fact-based recommendations to drive SMM program enhancements, reduce costs, streamline process and increase savings
• Test the systems of record for consistency and properly escalate issues for a quick resolution; ensure that all proper parties are informed of issues; Report on inconsistencies
• Ensure accurate and appropriate reporting is implemented to support SLA (Service Level Agreement) and KPI (Key Performance Indicators) reporting
• Benchmark data against industry, regional, and global standards to assist in developing internal and account roadmaps
• Responsible for quality control of meeting data and data integrity
• Work on a variety of data, analytic and visualization projects
• Liaise and interact with the client directly; compile and contribute to quarterly data for quarterly reviews, transform reporting as client needs change, and use reports to assist client procurement department in annual negotiations
• Constantly transform reporting as client needs change; strive for consistency, accuracy, and cleanliness
• Drive data governance efforts at the account and enterprise level. Understand the data and how to efficiently transform it into useful scheduled reports for internal team and the client
• Assist leadership team with on-demand reporting requests and analytical needs

Requirements:

• Analyze, interpret and tell a story from client financial, operational and performance data to provide fact-based recommendations to drive SMM program enhancements, reduce costs, streamline process and increase savings
• Test the systems of record for consistency and properly escalate issues for a quick resolution; ensure that all proper parties are informed of issues; Report on inconsistencies
• Ensure accurate and appropriate reporting is implemented to support SLA (Service Level Agreement) and KPI (Key Performance Indicators) reporting
• Benchmark data against industry, regional, and global standards to assist in developing internal and account roadmaps
• Responsible for quality control of meeting data and data integrity
• Work on a variety of data, analytic and visualization projects
• Liaise and interact with the client directly; compile and contribute to quarterly data for quarterly reviews, transform reporting as client needs change, and use reports to assist client procurement department in annual negotiations
• Constantly transform reporting as client needs change; strive for consistency, accuracy, and cleanliness
• Drive data governance efforts at the account and enterprise level. Understand the data and how to efficiently transform it into useful scheduled reports for internal team and the client
• Assist leadership team with on-demand reporting requests and analytical needs
• Complex pivot tables/formulas in Microsoft Excel
• Running SQL queries
• Tableau
• Oracle Database
• PowerBI (a plus)
• Learning and operating in other multi-software applications
• Presenting to the client and internal team
• Data visualization and summary
• A minimum of 3 years' analytics experience
• Knowledge of the meetings industry
• Experience with Cvent meeting technology
• Prior meeting planning/purchasing experience