WEX is an innovative payments and technology company focused on simplifying the business of running a business for our customers. We are seeking a Product Manager III to join our Digital organization and support the evolution of our core Over-the-Road (OTR) payments platform, owning product areas and translating customer needs into clear outcomes while collaborating with cross-functional teams.
Responsibilities:
- Own a core OTR capability or product area end-to-end—from discovery to delivery to ongoing iteration
- Develop clear requirements, user stories, and acceptance criteria for engineering teams
- Manage and prioritize the backlog, ensuring roadmap items align with OTR business priorities and customer outcomes
- Use data, user feedback, and operational insights to identify issues, propose improvements, and validate decisions
- Support development of business cases and success metrics while monitoring performance post-launch
- Build a deep understanding of OTR customers, operational workflows, and partner needs
- Conduct discovery with internal teams, customers, and merchants to understand pain points and opportunities
- Connect qualitative insights with quantitative data to make balanced, customer-centered decisions
- Partner closely with Engineering, UX, Analytics, Operations, and other PMs to deliver reliable and intuitive products
- Ensure stakeholders are informed with crisp communication and regular updates on progress, risks, and outcomes
- Work collaboratively to solve cross-team problems, reduce friction points, and enable seamless integration across systems
- Participate actively in PI planning, discovery sessions, and quarterly business reviews
- Lead 1 scrum team (occasionally 2) toward a shared mission, ensuring clarity of goals and alignment on priorities
- Break down complex problems into actionable steps and help remove roadblocks to keep work moving
- Ensure shipped work is high-quality, compliant, and adds measurable value to customers or internal users
- Demonstrate curiosity and initiative in gaining domain expertise in payments, fleet operations, discounting, and OTR systems
- Bring external best practices and modern product techniques into your work
- Continuously refine your craft in product discovery, delivery, and stakeholder communication
Requirements:
- 4+ years of experience as a Product Manager or in a similar role within a software or payments organization
- Undergraduate degree required
- Experience writing clear product requirements and working directly with engineering teams in an agile environment
- Ability to manage a roadmap, prioritize trade-offs, and break down ambiguous problems into structured work
- Strong analytical mindset; comfortable using data to size opportunities, diagnose issues, and measure outcomes
- Excellent communication and collaboration skills across technical and non-technical stakeholders
- Experience with API-based products, platform capabilities, or financial systems is a strong plus
- Familiarity with mobile, cloud, or payment-related technologies is beneficial