Yum! Brands is the parent company of Byte by Yum!, which builds technology platforms for iconic restaurant brands. They are seeking a Senior Product Designer II to lead design efforts for Portal Core, focusing on creating user experiences that enhance navigation, onboarding, and workflows across Byte Portal.
Responsibilities:
- Support and lead UX design for Portal Core, including navigation, discovery, onboarding, and shared workflow patterns that span Byte portal products
- Define and drive end‑to‑end UX across multiple concurrent workstreams, from early problem framing through delivery and iteration
- Partner with Product to shape requirements, challenge assumptions, and identify gaps or risks early
- Translate business and operational goals into coherent experience direction without over-indexing on feature-level design
- Design scalable, high-fidelity design for data-rich, content authoring, and workflow-driven systems used by multiple personas
- Own end-to-end design across multiple Portal views and states, translating platform strategy and outcome‑driven goals into clear, scalable experience frameworks and interaction models
- Create interaction models, patterns, and frameworks that support consistency across the Portal experience
- Deliver production-ready designs, specs, and prototypes that engineers can implement with confidence
- Act as the primary design partner for Portal Core Product and Engineering leads
- Facilitate design critiques, working sessions, and reviews to align across disciplines
- Communicate tradeoffs clearly, balancing usability, technical feasibility, and delivery constraints
- Ensure design intent and quality are preserved through implementation
- Design for operational environments where speed, legibility, and error recovery are critical
- Incorporate accessibility and usability best practices appropriate for shared, on-premise systems
- Anticipate failure modes and 'unhappy paths,' ensuring the system remains usable under stress or degraded conditions
- Identify experience gaps, fragmentation, or inconsistencies across the Portal and proactively drive convergence through reusable patterns and guidance
Requirements:
- 5+ years of professional experience in UX or product design, with demonstrated ownership of complex, cross‑functional initiatives
- Proven ability to lead experience strategy and execution for a product or platform area with minimal supervision
- Strong systems thinking skills, with experience designing shared frameworks, workflows, or patterns that scale across teams or products
- Experience working within, or for, content management or authoring experiences that have relational databases, dashboards, and complex information architecture
- High bar for interaction design, information hierarchy, and usability
- Comfortable designing detailed flows, states, and edge cases for real-world use
- Strong proficiency with modern design tools (e.g., Figma) and design documentation practices
- Demonstrated ability to partner deeply with Product and Engineering
- Clear communicator who can explain design rationale and tradeoffs to technical and non-technical audiences
- Comfortable operating with autonomy and limited supervision within a defined product area