Business Systems Analyst – Revenue Systems

DTN is a global data and technology company that supports critical industries by helping businesses make smarter decisions. They are seeking a Business Systems Analyst to optimize the Opportunity-to-Cash lifecycle within a SaaS revenue environment, collaborating closely with Sales and Revenue Operations teams to enhance Salesforce processes.

Responsibilities:

• Support and enhance Salesforce Sales Cloud to optimize the Opportunity-to-Cash lifecycle
• Partner with Sales and Revenue Operations stakeholders to gather, document, and translate business requirements into functional system solutions
• Support and improve CPQ workflows, including product configuration, pricing logic, discount approvals, and quote generation
• Own backlog prioritization aligned to revenue impact and business objectives
• Lead User Acceptance Testing (UAT) planning and validation to ensure release quality and stakeholder sign-off
• Maintain data integrity and governance across Salesforce and integrated revenue systems
• Rapidly learn and support new enterprise tools as the go-to-market technology stack evolves

Requirements:

• Experience working in a SaaS environment, preferably within a subscription-based revenue model
• Hands-on experience supporting Salesforce Sales Cloud
• Exposure to the Opportunity-to-Cash lifecycle (Lead → Opportunity → Quote → Order)
• Experience with CPQ platforms (e.g., Salesforce Revenue Cloud, Nue, DealHub, Apttus, Conga, or similar)
• Experience gathering requirements, writing user stories, and supporting UAT processes
• Strong stakeholder communication and cross-functional collaboration skills
• Maintain data integrity and governance across Salesforce and integrated revenue systems
• Rapidly learn and support new enterprise tools as the go-to-market technology stack evolves
• Support and enhance Salesforce Sales Cloud to optimize the Opportunity-to-Cash lifecycle
• Partner with Sales and Revenue Operations stakeholders to gather, document, and translate business requirements into functional system solutions
• Support and improve CPQ workflows, including product configuration, pricing logic, discount approvals, and quote generation
• Own backlog prioritization aligned to revenue impact and business objectives
• Lead User Acceptance Testing (UAT) planning and validation to ensure release quality and stakeholder sign-off
• Experience supporting Revenue Operations teams, forecasting, or pipeline reporting is a plus
• Exposure to enterprise data governance practices is preferred
• Experience with Salesforce Service Cloud or Zendesk is a plus