Integration Services, Product Manager

McGraw Hill is a leading provider of digital and print educational solutions, seeking a Product Manager for Integration Services. In this role, you will collaborate with cross-functional teams to develop product strategies, manage the product lifecycle, and enhance user experiences through data-driven decision making.

Responsibilities:

• Develop and execute investment business cases for platform strategy, including financial forecasts, KPI definition, and operational implementation
• Partner with leadership to create market-focused development roadmaps that maximize customer value and revenue opportunities
• Collaborate on comprehensive launch plans for new features, covering data requirements, timelines, training, and stakeholder communication
• Conduct user research and competitive analysis to understand customer needs, market segmentation, and platform positioning
• Leverage analytics throughout the product lifecycle to inform strategy, drive innovation, and optimize customer experiences
• Work with technical teams, program managers, UX designers, and stakeholders to align platform investments and ensure quality delivery
• Draft project charters, translate customer needs into engineering requirements, and manage cross-team dependencies for successful delivery
• Own end-to-end product cycles aligned with business milestones, ensuring on-time, on-budget, and quality delivery while managing technical debt
• Track KPIs, manage technical debt, monitor competitive landscape, and drive continuous product improvements based on customer feedback
• Develop detailed user stories with clear acceptance criteria, prioritize the product backlog, and ensure all stories are development-ready with supporting documentation and dependencies

Requirements:

• Bachelor's degree required (advanced preferred)
• 3–5 years in product management or related field, particularly in educational software and Pre-K through Higher Education content
• Proven ability to manage multiple complex projects simultaneously within deadline and budget constraints
• Agile methodology experience and product owner certification preferred
• Strong background in user research, customer interaction, and user-centered design processes with emphasis on creating intuitive user experiences
• Ability to work effectively with engineering teams and translate technical concepts into business-friendly terms
• Experience in wireframing, use case development, and user story writing
• Demonstrated success launching complex SaaS products from inception to market, especially educational software for large user bases with zero downtime requirements
• Strong analytical skills for synthesizing financial, usage, and research data to understand market trends and create informed product strategies
• Excellent interpersonal skills with ability to influence and collaborate across diverse teams, time zones, and work cultures while managing healthy debate that drives innovation
• Experience with Jira, Confluence, remote team management, and ability to thrive in high-intensity, deadline-driven environments with acute attention to detail