Sales Development Representative

Woom Bikes is a global leader in high-quality, lightweight bikes for kids, seeking an enthusiastic Sales Development Representative to join their team. The role focuses on identifying and connecting with potential customers to drive new business growth through outbound campaigns and customer engagement.

Responsibilities:

• Develop a deep understanding of the woom product line and value proposition, enabling you to clearly communicate how our products solve unique challenges for our target customers
• Build and execute high-impact outbound campaigns to generate sales opportunities, engaging in a high volume of daily calls and emails to target specific customer channels
• Use tools like LinkedIn, Apollo, industry news, and other data sources to strategically engage with target roles and industries
• Create, test, and refine messaging that resonates with potential customers, driving meetings with prospects and conversions to new business
• Assess prospective customer needs and recommend the most suitable woom products and services
• Respond to inbound inquiries and route them to the appropriate team members
• Keep detailed call records and stay highly organized to manage customer interactions effectively
• Set up meetings for sales team members as directed by leadership
• Execute 50+ outbound calls weekly, hitting or exceeding targets to drive new business growth
• Cultivate warm leads and build rapport with potential customers until they’re ready for the next step
• Stay motivated through challenges, with a go-getter attitude that turns 'no' into 'YES.'
• Complete an average of 50+ outbound calls per day and targeted email outreach in line with campaign priorities
• Generate 20 qualified meetings per month (set target by channel), consistently converting outbound activity into sales opportunities
• Support the onboarding of 20 new retail doors per month, ensuring accurate handoff to Account Managers or leadership
• Achieve a minimum call-to-meeting conversion rate of XX%, with continuous improvement through messaging testing and refinement
• Contribute to a 20% increase in order volume by promoting the full woom product lineup (bikes, accessories, WOWs) during discovery conversations
• Drive 50% WOW outreach penetration across targeted prospects and newly onboarded accounts
• Support overall 50% growth in Independent Bicycle Dealer (IBD) acquisition through consistent prospecting and lead qualification
• Maintain 100% accurate and timely CRM activity logging, including calls, notes, follow-ups, and meeting outcomes
• Respond to inbound inquiries within 24 business hours and ensure seamless routing and follow-up

Requirements:

• Bachelor's degree or equivalent experience in outbound cold-calling sales
• 1+ years in outbound sales or customer service
• Exceptional time management, prioritization, and problem-solving skills
• Competitive, curious, and passionate about making a positive impact
• Proven track record of meeting or exceeding goals
• Strong teamwork, collaboration, and people skills
• Empathy and understanding of business drivers and customer challenges
• Sense of urgency and the ability to work with speed and efficiency