Oracle is a leading company in AI and cloud solutions, seeking a Senior Project Manager to oversee the delivery of Oracle NetSuite Professional Services implementations. The Project Manager will manage project scope, timelines, and customer expectations while ensuring high-quality service delivery and customer satisfaction.
Responsibilities:
- Employs independent judgment in guiding moderately complex activities involved in the successful implementation of an integrated business solution, ensuring project quality and timely delivery within budget to the customer’s satisfaction
- Analyzes business needs to help ensure Oracle’s solution meets the customer’s objectives by combining industry best practices and product knowledge
- Effectively applies Oracle’s methodologies, policies, and procedures while adhering to contractual obligations, thereby minimizing Oracle’s risk and exposure
- As a project lead, assists project team with aspects of their roles
- Effectively influences decisions at the management level of customer organizations
- Ensures deliverables are acceptable and works closely with the customer to understand and manage project expectations
- Supports business development efforts by pursuing new opportunities and extensions
- Collaborates with the consulting sales team by providing domain credibility
- Manages the scope of small projects and sub-projects
Requirements:
- Experience managing the delivery of Oracle NetSuite Professional Services' implementations of the Oracle NetSuite application
- Ability to drive the delivery of Oracle NetSuite's Professional Services engagements according to the agreed upon scope, time and budget
- Strong focus on ensuring the highest degree of customer satisfaction
- Experience leading, tracking and communicating the progress of projects
- Ability to ensure quality delivery of Oracle NetSuite's Professional Services
- Experience planning customer specific engagements
- Experience leading the business requirements development, review and signoff process
- Ability to lead the execution of results while controlling scope
- Experience completing the organizational change process when needed
- Ability to ensure timely resolution of discrepancies and project roadblocks
- Experience leading multiple concurrent projects
- Ability to work with a number of resources within a matrix environment
- Experience constructing, presenting and obtaining signoffs of key results such as project kickoff presentations, project plans, regular status reports, risk and issue logs
- Ability to work with appropriate teams on change orders when required
- Experience facilitating planning sessions at various stages of the project lifecycle
- Ability to set and manage customer expectations with regard to project scope
- Experience with the Oracle NetSuite delivery model
- Ability to manage collaborator roles and responsibilities, timelines, blocking issues and organizational change processes, communication and risk management plans
- Ability to employ independent judgment in guiding moderately complex activities involved in the successful implementation of an integrated business solution
- Experience analyzing business needs to help ensure Oracle's solution meets the customer's objectives
- Ability to effectively apply Oracle's methodologies, policies, and procedures while adhering to contractual obligations
- Experience assisting project team with aspects of their roles
- Ability to effectively influence decisions at the management level of customer organizations
- Experience ensuring deliverables are acceptable and working closely with the customer to understand and manage project expectations
- Experience supporting business development efforts by pursuing new opportunities and extensions
- Ability to collaborate with the consulting sales team by providing domain credibility
- Experience managing the scope of small projects and sub-projects