Customer Service Management Professional

Traveling with Michaila is seeking a Customer Service Management Professional to oversee client interactions and ensure a smooth, high-quality experience. The role involves coordinating service workflows and managing multiple client needs independently in a remote environment.

Responsibilities:

• Coordinate and monitor client communications and service processes
• Ensure timely responses, follow-ups, and resolution of client issues
• Organize schedules, confirmations, and operational details as needed
• Maintain accurate records and documentation of client interactions
• Provide professional, solution-focused support in client-facing situations

Requirements:

• Strong communication, organizational, and problem-solving skills
• Ability to manage multiple priorities independently in a remote environment
• Detail-oriented, reliable, and comfortable with technology
• Must be a citizen of the US, UK, Mexico, Australia, Spain, or LATAM
• Customer service, client management, or related experience preferred but not required