Key skills
.NET full-stack developmentCerner APIsGCP servicesincident management systemshealthcare IT environmentsCI/CDautomation scriptingtroubleshootingcoordinationDynatracecommunicationC#CSQL.NETGCPServiceNowJiraCommunication
About this role
PALNAR is looking for a hands-on Production Support Engineer with strong .NET full stack development skills and experience supporting integration of APIs and GCP-based solutions. The role involves managing production incidents, troubleshooting .NET applications, and coordinating with various teams to improve release quality.
Responsibilities:
- Manage production incidents, service requests, and root-cause analysis using tools like ServiceNow or Jira
- Troubleshoot and enhance .NET/C# applications and REST APIs, ensuring reliability and compliance
- Coordinate with DevOps, infrastructure, and product teams to resolve issues and improve release quality
- Support and optimize Cerner API integrations and GCP deployments (Cloud SQL, Compute, Logging)
- Automate recurring issues and contribute to continuous improvement of monitoring and response processes
Requirements:
- 7+ years in .NET full-stack development and production support
- Strong experience with Cerner APIs, GCP services, and incident management systems
- Skilled in troubleshooting, coordination, and communication across teams
- Knowledge of healthcare IT environments, CI/CD, and automation scripting preferred
- Experience monitoring the performance of the apps using Dynatrace or any relevant tools