Glean is an innovative AI-powered knowledge management platform founded in 2019, aimed at enhancing productivity and collaboration across teams. The Solutions Engineer will work closely with state, local-government, and education customers to demonstrate Glean's capabilities and design tailored technical solutions for their needs.
Responsibilities:
- Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
- Build and maintain strong relationships with key decision makers and influencers in the public sector
- Create and demo custom environments based off of customer industry and line of business
- Run and manage a technical POC cycle
- Perform customer facing activities including technical discovery calls
- Lead security based conversations to make customers comfortable with Glean’s security posture
- Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
- Develop ROI and business justification reports and presentations
Requirements:
- 3-5+ years of sales engineering or solution consulting experience in a SaaS organization with a focus on the public sector, specifically in the state, Local and educational markets
- Bachelor's degree in CS or a related field
- Excellent written and verbal communication skills
- Highly motivated, driven and self-starting individual
- Ability to work in a fast paced, team environment
- Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
- A consultative approach with solving your customer's business challenges and having a track record of successfully overcoming technical and security objections
- Familiarity with any cloud environment (GCP, AWS, Azure)
- Proficiency in Python or Java
- Ability to configure, monitor and maintain API based integrations