Solutions Engineer, SLED

Glean is an innovative AI-powered knowledge management platform founded in 2019, aimed at enhancing productivity and collaboration across teams. The Solutions Engineer will work closely with state, local-government, and education customers to demonstrate Glean's capabilities and design tailored technical solutions for their needs.

Responsibilities:

• Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
• Build and maintain strong relationships with key decision makers and influencers in the public sector
• Create and demo custom environments based off of customer industry and line of business
• Run and manage a technical POC cycle
• Perform customer facing activities including technical discovery calls
• Lead security based conversations to make customers comfortable with Glean’s security posture
• Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
• Develop ROI and business justification reports and presentations

Requirements:

• 3-5+ years of sales engineering or solution consulting experience in a SaaS organization with a focus on the public sector, specifically in the state, Local and educational markets
• Bachelor's degree in CS or a related field
• Excellent written and verbal communication skills
• Highly motivated, driven and self-starting individual
• Ability to work in a fast paced, team environment
• Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
• A consultative approach with solving your customer's business challenges and having a track record of successfully overcoming technical and security objections
• Familiarity with any cloud environment (GCP, AWS, Azure)
• Proficiency in Python or Java
• Ability to configure, monitor and maintain API based integrations