TradeStation is an online brokerage firm focused on delivering an ultimate trading experience for active traders and institutions. The Active Trader Product Manager will drive customer experience for trading platforms, enhance product strategy, and collaborate with cross-functional teams to optimize trading tools and customer interactions.
Responsibilities:
- Conduct research to identify customer needs and pain points, and develop strategies to address the customer needs and to maximize the trading experience and ensure that the products have the most advanced trading tools in the industry
- Work closely with cross-functional teams including design, engineering, marketing, and sales to define product requirements and ensure timely delivery of high-quality solutions
- Develop and manage the product roadmap for the Active trader target segment, and prioritize features and enhancements based on customer feedback, business impact, and technical feasibility
- Build your own success measurement dashboards to monitor and analyze key performance metrics and customer behavior patterns. Then make data-driven decisions to optimize the trading experience overall
- Build and maintain relationships with customers and stakeholders to understand their evolving needs and ensure alignment between product strategy and business goals
- Lead product launches and ensure successful adoption by customers through effective communication, documentation, and training
- Stay up-to-date with industry trends, best practices, and emerging technologies related to the active trader segment, and leverage this knowledge to continuously improve our products
- Actively research and analyze industry and technology trends, and the competitive landscape in the broker dealer space for trading and analysis tools
- Create and communicate the product vision, release changes, user adoption and behavior to all stakeholders to clearly outline the benefits to end-users and the business
Requirements:
- Bachelor's degree in business, finance, or related field
- 5+ years of experience in product management, with a focus on the active trader in the financial services industry
- Subject matter expert on trading and specifically within multi-leg options strategies, futures, and equities
- Passion for user experience and exceeding customers' expectations
- Excellent at executing Product Management responsibilities and best practices in an agile organization
- Ability to seek out data and customer insights to improve products and enhance the customer experience
- An advocate for simple and effective product designs and customer experience
- A passion for learning about innovative market trends in Fintech and technology
- Leadership skills and the ability to manage a team of Product Managers
- Highly organized with the ability to prioritize and track multiple tasks to successful completion
- Extensive background trading Options, Futures, and Equities
- Successful track record of delivering software product enhancements
- Clear understanding of regulatory limitations and to ensure that we stay compliant within the scope of our deliverables
- Currently holding (or previously held) series 4, 7, 63, and 24 licenses