Product Success Manager

Aha! is the world's #1 product development software company, recognized for its innovative approach and profitability. The Product Success Manager will work directly with customers to provide consultative support, helping them build products that their customers love by showcasing advanced technology and sharing expertise.

Responsibilities:

• Work directly with customers to provide consultative support
• Interact with customers rather than engineering teams
• Share expertise and demo software to help product teams build lovable products

Requirements:

• three+ years of product management experience
• three+ years of experience defining, managing, and launching customer-facing experiences at a growing software or technology company
• experience working directly with customers
• deep curiosity to learn complex tools and workflows (including advanced AI capabilities)
• strong written communication skills
• confidence to pursue dynamic opportunities
• prefer interacting with customers rather than engineering teams
• want to share your expertise and demo our software to help other product teams build lovable products