FIS is a leading provider of technology solutions for the financial services industry. The Senior Technical Business Analyst – Fraud & Payments will support and enhance fraud-related payment systems, ensuring they meet business needs and regulatory requirements.
Responsibilities:
- Research client needs, analyze trends and best practices, and create detailed functional and technical requirements
- Serve as a liaison between clients, end users, and technical teams during implementations and consulting projects
- Support and enhance fraud monitoring and payment confirmation systems, including card‑related fraud processes
- Streamline fraud workflows using Robotic Process Automation (RPA) and other technologies
- Assess available technologies and recommend solutions to solve complex technical and operational challenges
- Write test plans and test cases, execute testing, and support deployments to ensure application integrity
- Partner with compliance and audit teams to ensure adherence to regulatory and governing body requirements
- Contribute to continuous improvement initiatives across fraud operations and system functionality
Requirements:
- Bachelor's degree in Computer Science, Information Systems, or an equivalent combination of education and experience
- Strong technical background with experience supporting end‑to‑end systems
- Previous experience as a Senior Business Analyst, Technical Business Analyst, or similar role
- Proven ability to write clear requirements, support testing efforts, and collaborate across technical and non‑technical teams
- Excellent verbal and written communication skills, with the ability to translate technical concepts for varied audiences
- Working knowledge of application development concepts and programming languages such as Python, SQL, Hyperion (or similar tools)
- Experience in fraud, payments, financial services, or regulated environments