Key skills
Application SupportVMware VDIMicrosoft Windows ServerCompTIA Security+Micro Focus ALM OctaneSTIG experienceCDRL documentationLinux AdministrationUFTLoadRunnerDynatraceReadyAPITeam CollaborationDocumentation SkillsJiraScrumProject ManagementCommunication
About this role
Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. They are seeking an Application Support Engineer responsible for supporting the sustainment of Applications/Services and providing backend administration and support in client infrastructure.
Responsibilities:
- Support acceptance testing of applications in target cloud environment
- Support application bug fix for migration-related application defects
- Structure and coordinate with application functional owners for the required testing of applications prior to, during, and post migration
- Report and resolve issues related to infrastructure and application migration activities
- Determine the Definition of Ready for work items to be slotted into a Sprint activities
- Deliver working software or acceptable deliverables in every iteration/activities
- Help the Product Owner break larger work items (Epics, User Stories) into smaller User Stories based on functionality activities
- Estimate Product Backlog items (Epics, User Stories), Decompose User Stories into smaller, actionable Tasks, Estimate Tasks during Sprint Planning, Commit to Sprint delivery based on the Definition of Done, Adhere to the Definition of Done activities
- Report daily status & impediments during Daily Stand-Up activities
- Escalate impediments, Frequent (daily) communication with and demonstration of progress to the Product Owner activities
- Maintain all boards (Scrum) activities
- Maintain project management tool (JIRA)
- Ability to work productively in a team environment and participate as a positive and cooperative team member
- Strong verbal, written, organizational and documentation skills
Requirements:
- US Citizen
- Active Secret Clearance
- Bachelors Degree
- 5+ years' practical experience
- Experience in the following: Installing Application client tools on VDI Images/Pools
- STIG experience
- CDRL documentation experience
- VMware VDI
- Microsoft Windows Server Administration
- Micro Focus Application Lifecycle Management (ALM) Octane
- Strong verbal, written, organizational and documentation skills
- Active CompTIA Security+ Certification
- Active IASAE L2 certification (i.e. CISSP, CCNA, CAP, CASP+ CE, CCISO, CND, CSSLP, CYSA+, GSLC, SSCP)
- Experience in a Windows and Linux Environment
- Administration and configuration of ALM Octane
- UFT
- LoadRunner
- Dynatrace
- ReadyAPI
- VMWare/Horizon