Senior Customer Engineer (HPC & GPU)

Vero is an AI infrastructure startup that partners with NVIDIA and other key organizations to shape the future of data centers and AI infrastructure. The Senior Customer Engineer (HPC & GPU) will work directly with customers in both pre and post-sales to ensure reliable and scalable workloads across GPU clusters, acting as a technical authority throughout the deployment process.

Responsibilities:

• Partner directly with customers across pre and post-sales
• Ensure their workloads run reliably and scale seamlessly across massive GPU clusters
• Act as a trusted technical authority from deployment through production
• Enable multi-thousand GPU deployments
• Help power some of the most advanced AI infrastructure in the world

Requirements:

• Proven experience in a Solutions Engineer or Solutions Architect role, operating across both pre and post-sales environments
• Familiarity with GPU runtimes, containerized execution, and distributed scheduling workflows. (Slurm, Kubernetes)
• Understanding of network paths, storage throughput behavior, and system level interactions that affect workload performance. (Object, Block, NFS, performant Storage)
• Ability to diagnose environment issues spanning compute, orchestration, and cluster level resources
• Strong understanding of high-performance networking - InfiniBand or RoCE