Manager, Site Reliability Engineering - Government Cloud

Ping Identity is a company focused on making digital experiences secure and seamless for users. They are seeking a Cloud SRE Manager to lead a team responsible for Government Cloud environments, ensuring reliability, security, and compliance for public sector customers.

Responsibilities:

• Lead, mentor, and grow a high-performing team of Site Reliability Engineers, partnering with the People team to recruit and retain top-tier talent
• Oversee the availability, latency, performance, and capacity of services within our FedRamp and DoD compliant environments
• Manage a global on-call rotation using a follow-the-sun model, lead the incident response process, and conduct blameless post-mortems to prevent recurrence while satisfying all regulatory reporting requirements
• Drive the automation of infrastructure, build/release processes, and operations to reduce manual overhead and improve reliability and compliance
• Establish and maintain the Continuous Monitoring (ConMon) program for the environment, ensuring the timely collection and reporting of evidence (e.g., vulnerability scans, audit logs)
• Work with Product and Engineering teams to scope, plan, and execute on the SRE roadmap
• Collaborate intimately with Security and Compliance teams to ensure our services meet and exceed government compliance and security standards, including active participation in the annual audit cycle

Requirements:

• 5+ years of experience in an SRE, DevOps, or Cloud Engineering role, with at least 2 years in a management position, preferably in the Identity and Access Management (IAM) domain
• Hands-on, demonstrable experience participating in a regulated audit cycle (e.g., FedRAMP, DoD CC SRG, or similar highly-regulated framework). This includes practical experience with managing and remediating Plans of Action & Milestones (POA&Ms) and contributing to the System Security Plan (SSP)
• Intimate knowledge of security and compliance controls, preferably from the NIST SP 800-53 framework, and how to implement them operationally
• Expertise with at least one major cloud provider (AWS, Azure, or GCP)
• Proven experience with Infrastructure as Code (e.g., Terraform), CI/CD pipelines (e.g., Jenkins, GitLab), and version control (Git)
• Proficiency in a scripting or programming language such as Python, Go, Java, or Bash
• A Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience
• You have experience with containerization and orchestration technologies like Kubernetes and Docker
• You have experience implementing compliance-as-code or audit-as-code solutions to automate evidence generation
• You have experience with incident management and monitoring tools like PagerDuty, Splunk, Prometheus, or Datadog
• You hold professional certifications related to cloud platforms (e.g., AWS Certified DevOps Engineer) or security
• You possess a deep understanding of security best practices for cloud-native applications and infrastructure
• You have direct experience working with a government agency or public sector clients
• You have prior experience thriving in a fast-paced, high-growth company environment