Business Analyst

City National Bank, established in 1954, is a subsidiary of the Royal Bank of Canada, dedicated to providing personalized financial solutions. The Senior Business Controls Analyst will work closely with the Business Control Officer and Managers to enhance the risk management framework, ensuring compliance and fostering a strong control environment across various business lines.

Responsibilities:

• Support the development and implementation of control assessments, programs, and controls to ensure compliance with regulations, rules, and risk management standards
• Analyze and evaluate risk management practices across the organization, including network affiliates, to identify gaps and opportunities for strengthening the control environment
• Review data impacting technical, operational, and business functions, providing insights into practical implications and risk considerations
• Provide guidance on Control Standards documentation to ensure controls are aligned with compliance requirements
• Participate in executing key risk program functions such as Compliance Risk Assessments, Key Risk Indicators review, Issue Management, and Operational Loss analysis
• Coordinate with the second line of defense (2LOD) review and challenge processes, engaging with business units and compliance testing teams to support testing activities and remediation efforts
• Contribute to fostering a risk-aware culture through designing and implementing preventive and detective controls, particularly in Entertainment Banking activities focused on compliance
• Act as a liaison between business teams and risk management functions, facilitating communication during audits, examinations, and legal engagements
• Establish and maintain strong relationships across all levels of the organization to ensure effective risk management and opportunity identification
• Develop clear, compelling communication materials and presentations for senior management and internal/external stakeholders
• Prioritize organizational risk management objectives and participate in special projects to improve control processes
• Facilitate audit and examination activities, ensuring transparency and compliance with regulatory standards
• Support enterprise-wide initiatives in credit underwriting and portfolio management, emphasizing risk and control focus
• Recommend process improvements and control enhancements to mitigate risks and optimize operational efficiency

Requirements:

• Bachelor's Degree or equivalent in a related field
• A minimum of five years of experience within or related to financial services, with a focus on auditing, risk, control, or finance consulting
• At least three years of advanced proficiency in Microsoft Office applications including Word, Excel, Access, and PowerPoint
• Excellent communication abilities
• Organizational skills
• Capacity to operate effectively under pressure, managing multiple priorities with attention to detail
• Proven track record of influencing change, building relationships, and delivering high-quality results
• CRM certification
• Five years of experience in complex problem-solving roles, demonstrating strong analytical and stakeholder management skills
• Experience in financial services, project management, and operational change initiatives