Brooksource is seeking a Business Analyst who will analyze the needs of various functional business areas and recommend system solutions. This role serves as a liaison between the business and IT department, ensuring clear documentation and communication of enhancement requests, while working closely with technical teams to develop and test solutions.
Responsibilities:
- Serves as the primary liaison and point of contact between IT and the assigned functional business area for routine software development and enhancement projects
- Coordinates the process of obtaining functional requirements from applicable business stakeholders and subject matter experts utilizing elicitation techniques
- Performs research and analysis for proposed projects in order to determine feasibility and present findings to management
- Facilitates the development of software solutions and is responsible for the knowledge transfer of software program requirements to the IT Customer Support team throughout the life cycle of a change request or development project
- Creates detailed documentation of functional, system (non-functional), user and reporting requirements that may include but is not limited to: Use Cases, Logical Models, Process Flow Diagrams, Report Specifications and Data Mapping & Flow Diagrams
- Performs profiling and analysis of data from source systems
- Supports quality assurance and control efforts through the use of data analysis as part of pre- and post-implementation reviews for software development projects
- Provides support to functional and user acceptance testing groups as part of project implementation
- Assists others with creation of the value proposition (ROI) for proposed projects
- Maintains a system enhancement request database and coordinates the related application enhancement release schedule
- Works jointly with other IT Managers to create detailed project work plans for software development and enhancement projects
- Coordinates status meetings and produces progress reports
- Maintains and builds working relationships with software application vendors
Requirements:
- Bachelor's degree in Business, Statistics, IT or related field or minimum of 5 years of experience in a business or technical analysis role
- Minimum of 1 year of work experience with business systems related to system support, analysis or development
- Minimum of 2 years of experience with business analysis
- Experience using Structured Query Language (SQL) for data analysis
- Business Analysis or Project Management Professional certification