Traveling with Michaila is seeking a reliable and customer-focused Customer Service Representative to support clients by managing communications and ensuring a smooth experience. This fully remote role is ideal for someone who enjoys helping others and providing consistent, high-quality support.
Responsibilities:
- Respond to client inquiries in a timely and professional manner
- Provide accurate information and clear guidance
- Assist with scheduling, confirmations, and service updates
- Maintain organized records of client communications
- Monitor follow-ups to ensure a seamless client experience
- Escalate or resolve issues efficiently when needed
Requirements:
- Strong written and verbal communication skills
- Comfortable working independently in a remote environment
- Detail-oriented, dependable, and organized
- Tech-comfortable and confident navigating online systems
- Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM
- Customer service, administrative, or client support experience