CVS Health is building a world of health around every individual by creating innovative digital solutions for better health experiences. The Senior Manager, Product Manager for Aetna’s Cost Estimator Tool will lead the development of digital transparency capabilities, collaborating with cross-functional teams to enhance product strategy and improve member outcomes.
Responsibilities:
- Drive product adoption by partnering with stakeholders and bringing a strong understanding of the healthcare landscape and member needs
- Define and execute product strategy and roadmap for the Cost Estimator Tool, aligning vision to business goals and measurable outcomes
- Lead cross-functional collaboration across product, clinical, digital, engineering, data, and operations to deliver integrated, end-to-end solutions
- Guide teams through discovery, delivery, and ongoing optimization, ensuring the product delivers value for members and the business
- Use data, user research, and rapid experimentation to identify pain points, validate solutions, and improve engagement and usability
- Translate strategy into actionable epics, features, and user stories within a SAFe/Agile environment
- Identify and manage dependencies, risks, and tradeoffs to deliver on time while maintaining quality
- Define, track, and communicate KPIs and success metrics; use insights to drive continuous improvement
- Stay current on digital health and transparency trends, applying emerging approaches to improve the member experience and support better health outcomes
Requirements:
- 7+ years of product management experience, including launching and scaling consumer-facing digital products (healthcare experience strongly preferred)
- 7+ years of experience translating business needs into clear product requirements and managing complexes, evolving roadmaps
- 5+ years of experience with the ability to use digital engagement and behavioral data to generate actionable insights and measurable results
- 5+ years of experience working in Agile/SAFe environments, using tools for product tracking/reporting and leading cross-functional ceremonies
- 5+ years of experience leading cross-functional teams and/or large-scale programs delivering technological solutions
- 5+ years of experience in claims, plan benefit design, cost estimation/cost transparency, or healthcare economics within health plan, provider, or digital health environments
- Strong communicator who can translate between technical and non-technical audiences
- Skilled at influencing without authority, navigating ambiguity, and aligning partners through negotiation and collaboration
- Strong analytical orientation and comfort using metrics to drive decisions