Customer Service Rep (Work From Home)

American Income Life Insurance Company is a well-established supplemental benefits organization that has supported families nationwide for over 65 years. They are seeking motivated individuals with strong customer service skills to provide information about products, address client questions, and deliver support in a remote work environment.

Responsibilities:

• Provide clear and accurate information about available products and services
• Address client questions regarding their coverage options
• Stay current on evolving programs and updates
• Review existing plans to help identify practical and cost-conscious solutions
• Deliver professional, timely follow-up and support

Requirements:

• Strong customer service skills
• Ability to provide clear and accurate information about available products and services
• Ability to address client questions regarding their coverage options
• Ability to stay current on evolving programs and updates
• Ability to review existing plans to help identify practical and cost-conscious solutions
• Ability to deliver professional, timely follow-up and support
• Experience in customer service, sales, or a client-facing role
• Strong relationship-building skills
• Ability to manage multiple tasks and prioritize effectively
• Positive, professional attitude
• Strong written and verbal communication skills
• Self-motivated with an entrepreneurial mindset
• Works well in a team-driven environment
• Performs confidently in fast-paced settings
• Communicates clearly and professionally