Business Lifecycle Operations Analyst

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders. The Business Lifecycle Operations Analyst will support the full lifecycle of organizational change activities, including onboarding and offboarding entities, while ensuring compliance with Global Shared Services teams.

Responsibilities:

• Partner with global Shared Services teams to ensure timely completion of standardized onboarding, transition, and offboarding plans
• Assist with developing and tracking KPIs, roadmaps, and dashboards to measure onboarding and lifecycle success
• Prepare onboarding, transition, and offboarding packages with timelines and checklists for new entities
• Document and maintain business processes, updates to the lifecycle standards, and lessons learned
• Ensure timely and consistent data entry into lifecycle management tools to improve data quality and reporting
• Prepare presentations and reports for monthly progress meetings and executive updates
• Help create Business Requirements Documents for new releases of the lifecycle management platforms and associated tools/applications
• Leverage AI prompting techniques to analyze and/or generate documents, summarize findings, and generate drafts of deliverables (communications, process flows and diagrams, etc.)
• Collaborate with GRC Learning and GRC Reporting teams on creating training content and scheduling report delivery for new/existing entities
• Support cross-functional compliance activities across the full business lifecycle, including policy training rollout, sustainability reporting, 3rd party risk assessments, website compliance audits, and other areas

Requirements:

• 2+ years of experience in project coordination, business analysis, and/or program support
• Proven track record of collaborating with cross-functional global teams in matrixed organizations
• Strong analytical skills with attention to detail and proficiency with Excel, PowerPoint, and data visualization tools
• Ability to manage multiple priorities and deadlines in a fast-changing environment
• Familiarity with enterprise systems (Salesforce, Asana or other CRM and/or project management tools)
• Excellent written and verbal communication skills, with the ability to clearly communicate project status, risk, and roadblocks
• Bachelor's degree in Business, Project Management, or related field required
• Team player with a proactive approach to change management to support stakeholders and drive adoption of new processes
• Certification in a recognized project management methodology is a plus
• Fluency in Spanish is a plus