Formerra is a preeminent distributor of engineered materials, connecting the world’s leading polymer producers with thousands of OEMs and brand owners across various markets. They are seeking a technical professional to provide project management for new applications, manage customer specifications, and offer training on materials and processing.
Responsibilities:
- With general supervision, provides project management for the development of new application, product launch testing plan, data analysis, and/or communication of results
- Works with targeted and established customers to identify technical specifications required for Formerra customers
- Responsible for internal training of sales associates, furthering their knowledge and understanding of polymers, processing, and design
- Provide training to Formerra customers, OEM’s, and industry events as needed on materials, processing, design, and other industry related topics as needed
- Incorporates Formerra products and services into customer applications across multiple business units
- Work with suppliers to understand and convey OEM material / market needs
- Documentation and preparation of product specifications incorporating Formerra products and services into customer applications
- Manages successful resolution of customer complaints/issues
- Initiates process improvement efforts at key customers
- Other duties as assigned
Requirements:
- Complex problem thinking skills in translating customer needs into solutions
- Technical aptitude
- Broad knowledge of solutions, materials and processing
- Self-motivated and team player
- Strong organizational skills required
- Position will require up to 75% travel
- Bachelor's Degree required in Chemical Engineering, Plastics or Polymer Engineering, or related discipline
- Minimum 5 years completing technical writing, customer support, research, and project management