Application Development Technical Service Engineer - Join Our Talent Commnity

Formerra is a preeminent distributor of engineered materials, connecting the world’s leading polymer producers with thousands of OEMs and brand owners across various markets. They are seeking a technical professional to provide project management for new applications, manage customer specifications, and offer training on materials and processing.

Responsibilities:

• With general supervision, provides project management for the development of new application, product launch testing plan, data analysis, and/or communication of results
• Works with targeted and established customers to identify technical specifications required for Formerra customers
• Responsible for internal training of sales associates, furthering their knowledge and understanding of polymers, processing, and design
• Provide training to Formerra customers, OEM’s, and industry events as needed on materials, processing, design, and other industry related topics as needed
• Incorporates Formerra products and services into customer applications across multiple business units
• Work with suppliers to understand and convey OEM material / market needs
• Documentation and preparation of product specifications incorporating Formerra products and services into customer applications
• Manages successful resolution of customer complaints/issues
• Initiates process improvement efforts at key customers
• Other duties as assigned

Requirements:

• Complex problem thinking skills in translating customer needs into solutions
• Technical aptitude
• Broad knowledge of solutions, materials and processing
• Self-motivated and team player
• Strong organizational skills required
• Position will require up to 75% travel
• Bachelor's Degree required in Chemical Engineering, Plastics or Polymer Engineering, or related discipline
• Minimum 5 years completing technical writing, customer support, research, and project management