Field Service Engineer - Remote - Southwest USA

Hitachi Energy is a global leader in power technology, focusing on sustainable energy solutions. As a Field Service Engineer, you will perform field service and maintenance on HVDC and FACTS systems, support commissioning, and provide customer training while ensuring compliance with safety protocols.

Responsibilities:

• Perform field service, troubleshooting, and maintenance on HVDC and FACTS systems
• Support commissioning of new installations and upgrades
• Lead customer training on control systems and station operations
• Collaborate with warranty and project teams to resolve technical issues
• Provide remote and on-site customer support across North America and abroad
• Promote Hitachi Energy solutions during site visits and identify new opportunities
• Ensure safety protocols are followed during all field activities
• Mentor junior engineers and share technical expertise
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Requirements:

• Bachelor's degree in engineering
• Minimum 3 years of experience in substations or industrial electrification
• Strong understanding of electrical safety and compliance standards
• Hands-on experience with substation equipment and control systems
• Ability to travel up to 80% and work independently in field environments
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States
• Electrical Engineering preferred
• Familiarity with power electronics and HVDC/FACTS technologies is a plus