Director, Business Systems (Sales)

Samsara is a pioneer in the Connected Operations™ Cloud, helping organizations improve their physical operations through IoT data. The Director of Business Systems will lead a high-performing Product Management team, define the sales platform vision, and integrate AI into sales technology solutions to drive growth and enhance customer experiences.

Responsibilities:

• Build and Lead a World-Class Product Team: Recruit, develop, and scale a high-performing Product Management organization focused on delivering best-in-class products and experiences for our sellers and customers
• Define the Sales Platform Vision & Roadmap: Partner closely with GTM leadership to translate business objectives and processes into a clear technology strategy and roadmap that delivers measurable business value
• Integrate AI into the Sales Platform: Leverage AI and automation to streamline seller workflows, improve forecasting accuracy, and enhance customer insights. Identify high-impact use cases and drive responsible, scalable AI adoption across the GTMS ecosystem
• Drive Cross-Functional Alignment: Build strong partnerships with Sales, Marketing, Deal Desk, Engineering, and Customer Support to ensure alignment on goals, trade-offs, and execution
• Decision-Making & Prioritization: Evaluate trade-offs and allocate resources effectively based on business impact, technical feasibility, and strategic objectives
• Design Thinking & Problem Solving: Apply user-centered design and analytical rigor to simplify complex workflows, improve usability, and deliver intuitive, scalable solutions
• Lead with Samsara’s Values: Champion and role-model Samsara’s cultural principles — Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team
• Hire, develop and lead an inclusive, engaged, and high performing team

Requirements:

• 12+ years in Product Management leadership for large-scale software or platform ecosystems
• Strong background in Sales Technology (CRM, CPQ, CLM, EMS) and Quote-to-Cash systems
• Proven experience defining AI-driven product strategies
• Experience working with ML/AI engineering teams
• Operationalizing AI use cases to improve business performance
• Ability to influence across functions
• Ability to communicate complex ideas clearly
• Ability to drive consensus at all levels of the organization
• 12+ years driving digital product strategy
• Leading transformation across global, matrixed environments
• Bachelor's degree in Computer Science, Engineering, or equivalent experience
• Experience operating in large-scale, fast-growth environments ($2B–$10B+ ARR)
• MBA or advanced technical degree