Samsara is a pioneer in the Connected Operations™ Cloud, helping organizations improve their physical operations through IoT data. The Director of Business Systems will lead a high-performing Product Management team, define the sales platform vision, and integrate AI into sales technology solutions to drive growth and enhance customer experiences.
Responsibilities:
- Build and Lead a World-Class Product Team: Recruit, develop, and scale a high-performing Product Management organization focused on delivering best-in-class products and experiences for our sellers and customers
- Define the Sales Platform Vision & Roadmap: Partner closely with GTM leadership to translate business objectives and processes into a clear technology strategy and roadmap that delivers measurable business value
- Integrate AI into the Sales Platform: Leverage AI and automation to streamline seller workflows, improve forecasting accuracy, and enhance customer insights. Identify high-impact use cases and drive responsible, scalable AI adoption across the GTMS ecosystem
- Drive Cross-Functional Alignment: Build strong partnerships with Sales, Marketing, Deal Desk, Engineering, and Customer Support to ensure alignment on goals, trade-offs, and execution
- Decision-Making & Prioritization: Evaluate trade-offs and allocate resources effectively based on business impact, technical feasibility, and strategic objectives
- Design Thinking & Problem Solving: Apply user-centered design and analytical rigor to simplify complex workflows, improve usability, and deliver intuitive, scalable solutions
- Lead with Samsara’s Values: Champion and role-model Samsara’s cultural principles — Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team
- Hire, develop and lead an inclusive, engaged, and high performing team
Requirements:
- 12+ years in Product Management leadership for large-scale software or platform ecosystems
- Strong background in Sales Technology (CRM, CPQ, CLM, EMS) and Quote-to-Cash systems
- Proven experience defining AI-driven product strategies
- Experience working with ML/AI engineering teams
- Operationalizing AI use cases to improve business performance
- Ability to influence across functions
- Ability to communicate complex ideas clearly
- Ability to drive consensus at all levels of the organization
- 12+ years driving digital product strategy
- Leading transformation across global, matrixed environments
- Bachelor's degree in Computer Science, Engineering, or equivalent experience
- Experience operating in large-scale, fast-growth environments ($2B–$10B+ ARR)
- MBA or advanced technical degree