ECS is a leading mid-sized provider of technology services to the United States Federal Government, and they are seeking a Senior Business Analyst - Business Process Reengineering to join their team. The ideal candidate will focus on improving HR operations across federal agencies by analyzing and redesigning business processes, while collaborating with stakeholders and utilizing HR systems.
Responsibilities:
- Lead business process reengineering (BPR) efforts to evaluate and improve HR operations across federal agencies
- Gather, document, and analyze business, functional, and system requirements in collaboration with stakeholders, HR specialists, and IT teams
- Conduct gap analyses and recommend improvements aligned with federal HR policies and operational goals
- Develop and maintain process flows and documentation using Microsoft Visio and other modeling tools
- Engage with stakeholders to elicit needs and translate them into actionable solutions
- Analyze and optimize the use of federal HR systems such as USA Staffing, HRConnect, eOPF, EHRI, and others
- Develop comprehensive presentations, reports, and briefing materials for federal leadership and client stakeholders
- Facilitate stakeholder workshops, requirements sessions, and process review meetings
- Apply Lean Six Sigma principles to identify inefficiencies, reduce redundancies, and improve performance metrics
- Monitor the implementation of process changes and ensure alignment with compliance standards and system capabilities
- Serve as a liaison between business units, technical teams, and policy experts to ensure effective communication and alignment across workstreams
Requirements:
- Bachelor's degree in Business Administration, Human Resources, Information Systems, Public Administration, or a related field
- 5+ years of experience as a Business Analyst, with demonstrated experience in business process reengineering
- Solid understanding of federal HR core functions (e.g., staffing, classification, performance management, benefits, and employee relations)
- Experience gathering and documenting business, functional, and technical/system requirements
- Familiarity with federal HR systems such as USA Staffing, eOPF, HRConnect, and related platforms
- Proficient in Microsoft Visio and other process modeling or diagramming tools
- Strong critical thinking, problem-solving, and analytical skills
- Proven experience preparing and delivering impactful presentations for leadership and client stakeholders
- Excellent written and verbal communication skills with the ability to translate technical information into business terms
- Ability to work independently and collaboratively in dynamic, fast-paced environments
- Lean Six Sigma certification (Green Belt or higher)
- Experience supporting HR transformation or modernization projects within federal agencies
- Experience working in a consulting or government contractor environment
- Familiarity with Agile or hybrid project methodologies
- Master's degree in Business, HR, or a related discipline