Censis Technologies, Inc. is a leader in surgical instruments and asset management software, seeking an Associate Product Manager to lead the development and lifecycle management of their interfaces platform. The role involves defining product strategy, managing product lifecycles, and ensuring integration of core products with the interface platform.
Responsibilities:
- Define the interfaces platform strategy in collaboration with the Director of Strategy, to ensure seamless integration capabilities that differentiate Censis software from competitors and deliver superior customer value
- Develop (in collaboration with our Interface Architect) comprehensive interface product roadmaps aligned with business objectives and technical capabilities and present to leadership
- Conduct competitive analysis and market research to identify integration gaps, emerging interface standards, and opportunities where enhanced connectivity can leapfrog competitor offerings
- Gain deep understanding of customer experience and workflows through customer research and market work
- Lead API and integration roadmap development by identifying critical third-party systems and partner platforms
- Clearly define customer workflow requirements and business requirements including cost to develop, cost to manage, and cost & time to implement
- Collaborate with engineering teams to design scalable interface architecture that supports current customer needs while building flexible foundations for future integrations and competitive advantages
- Participate in technical design discussions and architectural decision-making
- Write detailed use cases, user stories, and product requirements documents (PRDs)
- Define acceptance criteria and success metrics for new features and products
- Manage interface launches, including go-to-market planning and cross-functional coordination
- Conduct post-launch analysis and iterate based on user feedback and performance data
- Own the Sustainment (technical debt, maintenance, and performance improvements) roadmap for our interface platform
- Work closely with the documentation manager to ensure all release documentation (including release notes, technical documentation, knowledge base articles, and troubleshooting guides) is thorough and engaging
- Partner with the Product Trainer to develop training materials for all new interfaces and interface enhancements
- Serve as the primary escalation point for complex product questions from Customer Success and Customer Support teams
Requirements:
- 2+ years as a technical Associate Product Manager / Product Owner, ideally for an interface or software portfolio
- Understanding of API lifecycle management from design and development through deployment, maintenance, and deprecation strategies
- Strong analytical and problem-solving abilities with experience using data to drive decisions
- Experience leading cross-functional teams in an agile development environment; familiarity with Scrum preferred
- Customer-focused mindset with experience gathering and analyzing user feedback
- Excellent verbal and written communication skills, with the ability to present to leadership and cross-functional teams
- Experience working with vendors and 3rd party partners
- Bachelor's or Master's degree in Computer Science, Engineering, Business or related field/experience