Customer Service Representative (Banking) | $50/hr Remote

Crossing Hurdles is a company focused on providing exceptional customer service in the banking sector. They are seeking a part-time Customer Service Representative to process financial transactions, provide customer support, and maintain accurate records.

Responsibilities:

• Process deposits, withdrawals, payments, and related financial transactions with accuracy
• Provide professional customer support through written and verbal communication channels
• Verify, balance, and maintain accurate transaction records in line with compliance standards
• Identify customer needs and recommend appropriate banking products or services
• Resolve transaction discrepancies and escalate complex issues when required
• Support operational workflows to improve efficiency and customer satisfaction

Requirements:

• Strong written and verbal communication skills with a customer-first mindset
• High attention to detail, integrity, and organizational discipline
• Proficiency with digital banking platforms, office software, and remote tools
• Ability to multitask and work independently in a remote environment
• Solid problem-solving skills and comfort handling sensitive financial data
• Understanding of basic banking compliance and record-keeping practices