Crossing Hurdles is a company focused on providing exceptional customer service in the banking sector. They are seeking a part-time Customer Service Representative to process financial transactions, provide customer support, and maintain accurate records.
Responsibilities:
- Process deposits, withdrawals, payments, and related financial transactions with accuracy
- Provide professional customer support through written and verbal communication channels
- Verify, balance, and maintain accurate transaction records in line with compliance standards
- Identify customer needs and recommend appropriate banking products or services
- Resolve transaction discrepancies and escalate complex issues when required
- Support operational workflows to improve efficiency and customer satisfaction
Requirements:
- Strong written and verbal communication skills with a customer-first mindset
- High attention to detail, integrity, and organizational discipline
- Proficiency with digital banking platforms, office software, and remote tools
- Ability to multitask and work independently in a remote environment
- Solid problem-solving skills and comfort handling sensitive financial data
- Understanding of basic banking compliance and record-keeping practices