Senior Site Reliability Engineer

Microsoft is a leading technology company focused on empowering every person and organization on the planet to achieve more. As a Senior Site Reliability Engineer in Azure Specialized, you will design, develop, deploy, and monitor product features and infrastructure, while collaborating with partner teams to enhance the Azure platform.

Responsibilities:

• Acts as a Designated Responsible Individual (DRI) working on call to monitor service for degradation, downtime, or interruptions. Alerts stakeholders as to the status and gains approval to restore system/product/service for simple problems. Responds within Service Level Agreement (SLA) timeframe. Escalate issues to appropriate owners
• Contributes to efforts to collect, classify, and analyze data with little oversight on a range of metrics (e.g., health of the system, where bugs might be occurring). Contributes to the refinement of product features by escalating findings from analyses to inform decisions regarding the engineering of products
• Contributes to the development of automation within production and deployment of a complex product feature. Runs code in simulated, or other non-production environments to confirm functionality and error-free runtime for products with little to no oversight
• Contributes to efforts to ensure the correct processes are followed to achieve a high degree of security, privacy, safety, and accessibility. Checks for visible evidence to demonstrate compliance for product areas. Develops and holds an understanding of the implications of onboarding new technologies following expectations of compliance at Microsoft
• Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale
• Applies best practices to reliably build code that is based on well-established methods. Follows best practices for product development and scaling to customer requirements and applies best practices for meeting scaling needs and performance expectations
• Maintains communication with key partners across the Microsoft ecosystem of engineers. Considers partners across teams and their end goals for products to drive and achieve desirable user experiences and fitting the dynamic needs of partners/customers through product development
• Maintains operations of live service as issues arise on a rotational, on-call basis. Implements solutions and mitigations to more complex issues impacting performance or functionality of Live Site service and escalates as necessary. Reviews and writes issues postmortem and shares insights with the team

Requirements:

• Master's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration
• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical experience in software engineering, network engineering, or systems administration
• OR equivalent experience
• 1+ years experience with support of physical infrastructure
• 1+ years experience with GPU and/or Infiniband support
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
• 7+ years technical experience in software engineering, network engineering, OR systems administration
• Bachelor's Degree in Computer Science, Information Technology, OR related field AND 4+ years technical experience in software engineering, network engineering, OR systems administration
• Master's Degree in Computer Science, Information Technology, OR related field AND 3+ years technical experience in software engineering, network engineering