Lead Business Systems Analyst

Aegon is seeking a Lead Business Systems Analyst to lead the business analysis process and improve system solutions for increased efficiency. The role involves collaborating with Salesforce teams to define functional requirements and ensure effective business process alignment with IT solutions.

Responsibilities:

• Leads the effort in which the BSA group conducts business process analyses and needs assessments in an effort to align information technology solutions with business initiatives
• Use Business Process Modeling techniques and tools to create business process models
• Lead effort to develop new or revised processes or procedures in lieu of system development
• Facilitates the elicitation of business and systems requirements, utilizing comprehensive understanding of applicable business systems and industry requirements
• Provides leadership to analyze business unit requests and understand business requirements. Work with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff
• Prepare complex documentation for business and system requirements in various formats
• Leads project teams that are developing or modifying highly complex information systems. Includes leading the analysis and documentation of business and system requirements
• Conducts research and analysis to quantify business opportunities and develops formal recommendations to management
• Participates in the Enterprise Architecture program. This may involve providing input as to how data is created, stored and used (re used) as it relates to our business processes
• May use project management and program management methodologies to support a systems development methodology to meet project deliverables
• May be responsible for instructing, directing, mentoring, and checking the work of other business systems analysts. Plans, conducts and may supervise assignments

Requirements:

• Bachelor's degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience
• Minimum of 8 or more years of experience in business systems analysis
• Two years of experience managing technical projects in a complex environment
• 2-4 years of industry experience also preferred
• Knowledge of and experience in life insurance operations
• Strong organizational and analytical skills with attention to detail
• Excellent written, verbal and presentation skills
• Working knowledge of systems methodology, project management, quality assurance and testing methodologies
• Conceptual knowledge of graphical user interfaces, relational database management systems and data storage
• Experience with Salesforce administration, including user management, integrations, automations, security settings, and configuration of standard objects
• Familiarity with Salesforce declarative tools (e.g., workflows, validation rules, reports, dashboards)
• Understanding of Salesforce Clouds such as Sales Cloud, Service Cloud, and/or Financial Services Cloud, including their core features and use cases
• Salesforce Administrator certification (ADM-201) preferred