GitHub is the world’s leading platform for agentic software development, and they are seeking an experienced Senior Solutions Engineer to provide technical presales support for their enterprise customer base. The role involves building technical relationships with customers, addressing their pain points, and collaborating with internal teams to identify solutions that meet business needs.
Responsibilities:
- Identifying customer business & technical requirements and matching them to product solutions
- Building joint customer strategies with enterprise sales, support, and customer success to encourage product adoption
- Delivering live demonstrations of GitHub’s products and platform to prospective customers
- Navigating complex technical scenarios to help customers migrate to GitHub from their existing development tools and workflows
- Building relationships with key decision makers and serving as a customer's technical point of contact and advocate
- Learning about customers' successes and challenges, sharing customer feedback within GitHub, and advocating for customer interests
- Applying understanding of customer environment and goals to provide oversight and guide post-sales teams to successful outcomes
Requirements:
- 8+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience OR Doctorate in Computer Science, Information Technology, Engineering, or related field OR equivalent experience
- Experience owning all technical aspects of the sales cycle from discovery to qualification to proof-of-concept design/execution to post-sales transition
- Ability to travel up to 25% when needed
- 10+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience OR Doctorate in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience OR equivalent experience
- 3+ years experience in digital transformation using software modernization to drive customer business outcomes
- Excellent written and verbal communication skills with prior public speaking experience
- Demonstrable knowledge of the enterprise Software Development Lifecycle (SDLC), working with large software development teams to solve technical and business challenges
- Domain knowledge in one or more of the following: Source Control Management (SCM) including Git & GitHub workflows, and the value of DevOps & DevSecOps; Continuous Integration and Continuous Delivery (CI/CD) architecture, tools and workflows; DevSecOps, including software composition and security analysis, SAST/DAST tooling, and common patterns & industry trends; Artificial Intelligence's impact on the developer tools space
- Experience with regulated industry customers: in manufacturing sector technical sales or solving manufacturing software development, implementation or compliance challenges