Remote Banking Customer Service Representative

TEKsystems is a leading provider of business and technology services, seeking friendly and reliable individuals to join their team as Member Support Representatives. In this role, you will serve as the first point of contact for members, assisting with everyday banking needs and ensuring a smooth experience for customers.

Responsibilities:

• Serve as the first point of contact for members, answering questions and handling requests with professionalism and care
• Share clear, helpful information about our products and services
• Navigate multiple systems while actively listening and engaging with members to ensure a smooth experience
• Assist with everyday banking needs such as savings, checking, loans, credit cards, and IRAs
• Recommend services that fit members’ needs and build positive relationships

Requirements:

• Strong communication skills and a desire to help others
• Ability to stay focused and organized in a fast-paced environment
• Willingness to learn—no prior experience required