Principal Event Marketing Operations Manager

Databricks is a data and AI company that provides a Unified Analytics Platform for data science teams. The Principal Event Marketing Operations Manager will collaborate with the corporate event marketing team to drive and support the strategy and execution of flagship events, focusing on optimizing operations and exceeding key metrics.

Responsibilities:

• Create optimized operations models by analyzing past plans and feedback
• Develop a comprehensive operations strategy roadmap with internal and external partners
• Manage all program operations communications (project plans, DACI, logistics, briefs, accountability)
• Implement comprehensive internal and external customer service plans
• Utilize best-in-class technology, materials, and systems to elevate program operations
• Support the team in exceeding key metrics like registration, attendance, engagement, efficiency, and business impact

Requirements:

• 10+ years of event marketing experience, especially in large-scale program operations
• Strong project and time management, managing multiple priorities within deadlines
• Excellent written and verbal communication, skilled in leading meetings and discussions
• Proficient with Google Suite, MS Excel, Mac, and technology literate
• Exceptional customer service for internal and external stakeholders
• Highly organized, detail-oriented, proactive, and capable of managing multiple projects simultaneously
• Metrics-driven, enjoying data analysis from the conference platform to inform future success
• Experience with Salesforce, Databricks AIBI, Asana, and Rainfocus