Senior Data Delivery Product Manager

Candid is a nonprofit that provides comprehensive data and insights about the social sector. The Senior Data Delivery Product Manager will own the strategic vision and execution of Candid's data delivery products and platform, making nonprofit sector data accessible to developers and third-party platforms while collaborating with various teams to optimize the data delivery experience.

Responsibilities:

• Own productization and roadmap for all data access channels, including: external APIs, webhooks, MCP servers, developer portals, marketplace listings, and custom data delivery services
• Expand Candid's addressable market by identifying and enabling new opportunities in the AI/ML landscape, including foundation model partnerships, AI agent marketplaces, Model-as-a-Service offerings, and emerging data access protocols
• Build and maintain strong customer discovery practices through regular interviews and feedback loops to uncover needs, validate product hypotheses, and identify market opportunities
• Monitor competitive landscape and emerging trends in data delivery and AI/ML integration to inform product strategy and positioning
• Translate market insights and customer needs into prioritized requirements, user stories, and technical specifications
• Define, track, and orient decisions around key metrics including customer acquisition, adoption, usage, satisfaction, and revenue
• Own product lifecycle from ideation to launch and continuous optimization
• Partner with Growth and Operations on pricing, packaging, go-to-market strategy, customer support, and operational excellence
• Collaborate with Engineering and Data teams to identify solutions and deliver capabilities
• Coordinate with other Product Managers to align discovery, roadmaps and feature releases
• Evangelize data delivery products through demos, documentation, presentations, and cross-functional alignment

Requirements:

• 5-7 years product management experience with developer-facing products, APIs, or data platforms
• Experience building platform products that support multiple development teams
• Track record of successful 0-to-1 product launches and post-launch iteration
• Strong knowledge of RESTful APIs, GraphQL, webhooks, and authentication patterns
• Experience with AI/ML developer ecosystems and emerging protocols (e.g., MCP, agent frameworks)
• Understanding of developer tools, documentation standards, and self-service portal experiences
• Experience with API analytics, monitoring, and performance optimization
• Proficiency with Agile/Scrum methodologies
• Strong developer empathy and understanding of technical user needs
• Ability to gather requirements from diverse, often competing stakeholder groups
• Data-driven approach to feature prioritization and product decisions
• Excellent communication skills across technical and business audiences
• Strategic thinking with high initiative and cross-functional coordination abilities
• Willingness to perform other duties and special projects as needed/requested
• Sensitivity and respect for racial, gender, sexual orientation, and cultural differences
• Champions and represents Candid's core values: We're driven, direct, accessible, curious, and inclusive
• Background in nonprofit/philanthropy sector and/or experience with working with nonprofit data preferred
• Bachelor's degree in Computer Science, Engineering, or related technical field preferred; equivalent experience considered